Legal notice

Legal Notice

Last updated: 27 April 2026

This website, www.primova.co.uk, is operated by THR1V+ Ltd, trading as Primova.

Business details:

THR1V+ Ltd
Trading as Primova
Company number: 16381692
VAT number: GB490615680
Registered office: The Old Rectory, The Street, Norwich, Norfolk, NR15 1BN, United Kingdom

Customer correspondence address:

Primova
Suite 53C
Unimix House
Abbey Road
London
NW10 7TR
United Kingdom

Email:
contact@primova.co.uk

Phone:
07827 961169

1. Website operator

Primova is the trading name of THR1V+ Ltd.

THR1V+ Ltd is a company registered in England and Wales under company number 16381692.

Our registered office is The Old Rectory, The Street, Norwich, Norfolk, NR15 1BN, United Kingdom.

2. Customer correspondence

For customer enquiries, order support, delivery questions, returns or product-related queries, please contact us using:

Email:
contact@primova.co.uk

Customer correspondence address:

Primova
Suite 53C
Unimix House
Abbey Road
London
NW10 7TR
United Kingdom

Please contact us before sending any returns. Returns sent without prior contact may take longer to process or may not be accepted.

3. Intellectual property

All content on this website, including but not limited to text, product names, product descriptions, logos, images, graphics, videos, icons, layouts, designs, packaging visuals, brand assets and other materials, is owned by or licensed to THR1V+ Ltd, trading as Primova, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, sell, licence, exploit or use any part of this website or our brand assets for commercial purposes without our prior written permission.

All rights are reserved.

4. Product information

We make reasonable efforts to ensure that product descriptions, ingredient information, nutritional information, pricing, availability and other website content are accurate and up to date.

However, errors, omissions or changes may occur. We reserve the right to correct information, update product details, change availability, amend pricing or remove content at any time.

You should always read the product label, directions for use, warnings and allergen information before consuming any Primova product.

5. Food supplement notice

Primova products are food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

Food supplements should not be used as a substitute for a varied and balanced diet and healthy lifestyle.

Do not exceed the recommended daily serving stated on the product label.

Keep products out of reach of children.

If you are pregnant, breastfeeding, under medical supervision, taking medication, have a medical condition, have allergies, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.

6. Website content

The information on this website is provided for general information only.

Nothing on this website should be treated as medical advice, nutritional diagnosis, treatment guidance or a substitute for advice from a qualified healthcare professional.

Any training, nutrition, supplement or lifestyle content is provided for general educational purposes only.

7. Third-party links

This website may contain links to third-party websites, apps, platforms or services.

We are not responsible for the content, accuracy, security, privacy practices or availability of any third-party website or service.

Accessing third-party links is at your own risk.

8. Liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of your statutory rights.

To the fullest extent permitted by law, THR1V+ Ltd, trading as Primova, is not liable for indirect, incidental, consequential or commercial losses arising from your use of this website or reliance on its content.

9. Governing law

This Legal Notice is governed by the laws of England and Wales.

Any disputes relating to this Legal Notice, this website or its content will be subject to the jurisdiction of the courts of England and Wales, except where consumer protection law provides otherwise.

10. Contact

Questions about this Legal Notice should be sent to:

contact@primova.co.uk